DATA ANALYST
I am a skilled data analyst passionate about applying data-driven insights to solve real-world business problems, with expertise in Excel, SQL, Tableau, and R, to collect, clean, and analyze large datasets, while paying attention to details to uncover hidden insights and trends, also possess soft skills such as effective communication, teamwork, critical thinking which enable collaboration with colleagues and stakeholders.
I'm committed to continuing learning, and staying up-to-date with Industry trends to provide timely valuable insights to drive business success.
I performed an in-depth Customer Churn Analysis on a Telecommunication company data using SQL, prepare a PowerPoint presentation to present findings, give recommendations to help business reduce Customer Churn, retain high-value customers, improve revenue and profitability.
Analyzed Data Analyst job application data to help make better decision in the saturated entry level job search space.
Created a dashboard with Tableau to give Human Resources access to real-time insights on employee data overview, employee exit patterns, and salary overview.
Performed analysis using R to uncover trends in smart device users' behavior, give recommendations to help improve marketing strategy and uncover possible areas of growth.
Cleaned raw Telecommunication company data in Big Query, in line with data dictionary, to make it more usable for the analysis.